Person, Nurse, Doctor

Supervisor Home Care & Hospice Referral Services, Full Time.

Kansas City, Missouri.

JobReq0032702

 

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Supervisor Home Care & Hospice Referral Services

  • 901 E 104 St, System Offices, Kansas City, Missouri, United States, 64131
  • Admitting
  • Full Time

Job Description​

The Opportunity:

The Supervisor of Clinical Referral Services, under the direction of the Director of Operations for Home Care and Hospice serves as a key point of contact for care progression and discharge planners from all levels of care involved in transition management for Saint Luke's Home Care and Hospice patients.  The Supervisor of Clinical Referral Services will provide direct oversight to a centralized intake team, scheduling, triage, orders management and other clinical administrative needs of the agency. This position is integral in managing referrals and building relationships with offices and facilities that send home health and hospice referrals, insuring all regulatory requirements are met and identifying opportunities to improve efficiencies.

Shift:  This will be a Monday – Friday dayshift position, but will include extra hours.

The Work:

  • Directly supervises the intake, scheduling, triage and orders management team.
  • Fosters partnerships and relationships, through the intake department that will grow demand for services and increase referral volume for home health care. 
  • Analyze intake, triage, scheduling and orders management processes for continual refinement.
  • Will work under the direction of the Director of Operations.
  • Review and produce statistics on referral information to the leadership team, always looking to improve these reports to meet the needs of the agency.
  • Develop, implement and train team in a more robust patient phone call system, with ongoing training as the agency strives to improve their patient engagement scores.
  • Support standardization of scheduling that can be adopted by all "home care coordinators" at system offices.
  • Work collaboratively the leadership team to identify and implement patient engagement strategies.

Why St. Luke’s Home Care:

  • Working in an environment where you are supported by leadership and a team of skilled healthcare professional dedicated to providing the highest levels of care.
  • Having the autonomy to set your own schedule and flexibility to meet your personal and family needs, including late start or early ending times.
  • State of the art technology including widespread use telemonitoring to ensure positive patient outcomes.
  • Commitment to a safe and kind work environment with abundant resources.
  • Competitive pay program and top mileage reimbursement rates.
  • Opportunities for career advancement and development of your nursing and people skills.
  • Saint Luke’s offers competitive salaries and benefits packages to all of their employees, click here to find out more.

For more than 30 years, Saint Luke's has set the standard for home care and hospice services throughout the Kansas City area. Saint Luke’s Home Care is one of the regions premier providers of a continuum of health care in the home and led by clinicians with decades of experience in the Home Health and Hospice industry. And as part of Saint Luke’s Health System, we deliver the same high-quality, comprehensive, and compassionate care.

Job Requirements

Applicable Experience:

3-5 years

Registered Nurse - Various

Bachelor's Degree

Job Details

Full Time

Day (United States of America)

The best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.

Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.

Effective November 1st, 2021, full COVID-19 vaccination is a condition of employment for all Saint Luke’s Health System employees unless a medical or religious exemption is approved.

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