Saint Luke’s Health System is committed to the health and safety of our patients, visitors, and staff. Effective Nov. 1, 2021, full COVID-19 vaccination is a condition of employment for all SLHS employees.

Person, Nurse, Doctor

Referral Specialist/Medical Assistant - Plaza location - Full Time, Full Time.

Kansas City, Missouri.

JobReq0024276

 

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Referral Specialist/Medical Assistant - Plaza location - Full Time

  • 4401 Wornall Rd, Saint Luke's Hospital of Kansas City, Kansas City, Missouri, United States, 64111
  • Clinic Job Family
  • Full Time

Job Description​

The Opportunity:

 Our GI clinic at SLS off Metcalf in Overland Park, is seeking a Medical Assistant/Referral Specialist  to join their team! This position is approximately 80% on the phones and 20% rooming. The ideal candidate will be a strong communicator, equally comfortable dealing with insurance companies and patient concerns. On the phones, you will work with insurance companies for prior authorizations, medication refills, scheduling/cancelling appointments, working from the referral work queues, referral forms, procedures and  follow up care.

Our rooming expectations are standard – obtain vitals, perform medication reconciliation, and review medical history, update EMR system with current patient information. Previous GI experience is a plus, but not required.

We support our GI providers as a team. You should be comfortable taking notes and adapting to multiple providers.

Shift Details:

Position hours are Monday - Friday, generally 8:00am -4:30pm.  Hours may adjust to 4 days a week 10 hour shifts and alternate between working MA clinic role or being on the phone processing referrals on rotating weeks.   

The Work:

Position responsible for assisting providers and the nursing team in the delivery of professional medical care. Specific duties include pre-visit planning, rooming patients, obtaining vitals, utilizing the EMR system, scanning and downloading of documents, administering injections, vaccine coordination, telephone screening (with protocols/standing order sets), assist with procedures (as needed), and duties as assigned based on respective clinic need. Incumbent in position must have excellent customer service, and communication skills and professional demeanor at all times. May be responsible for covering front office job duties as needed.

Applicable Experience:

  • Ideal candidate will have a minimum of 1 year experience working in a medical office environment (preferred). If not currently an MA, training will be provided.
  • Prior experience with patient referrals preferred.

Why Saint Luke’s?

  • We are dedicated to innovation and always looking for ways to improve.
  • We offer a Career Advancement Program to expand your skills and grow your career.
  • We believe in creating a collaborative environment where all voices are heard.
  • We are here for you and will support you in achieving your goals.
  • Saint Luke’s offers competitive salaries and benefits packages to all of their employees, click here to find out more.

Job Requirements

Applicable Experience:

Less than 1 year

Job Details

Full Time

Day (United States of America)

"The best place to get care. The best place to give care." That is the Saint Luke's vision and, whether in a hospital, clinic, practice, or office, our more than 12,000 employees strive toward that vision every day. Saint Luke's employees are proud of our rich history and heritage, and that we remain the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who always strive for excellence in patient care. Take this opportunity to do the best work of your career within a highly diverse and inclusive work space where all voices matter.

Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer. We hire only non-tobacco users.

Effective November 1st, 2021, full COVID-19 vaccination is a condition of employment for all Saint Luke’s Health System employees unless a medical or religious exemption is approved.

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