Person, Nurse, Doctor

Patient Service Specialist II, Full Time- Midwest Ear Institute, Full Time.

Kansas City, Missouri.

JobReq0034730

 

Apply now! 

Alert me about jobs like this

Not You?

Thank you for your interest, please complete your application on the next page.

Patient Service Specialist II, Full Time- Midwest Ear Institute

  • 4401 Wornall Rd, Saint Luke's Hospital of Kansas City - Plaza, Kansas City, Missouri, United States, 64111
  • Clinic (Non-Nursing) and Clinic Leadership
  • Full Time

Job Description​

The Patient Service Specialist II provides ongoing, onsite customer support to patients in the ambulatory hospital setting.  The position strives to ensure that every patient and their guest receives the best customer service possible and that they feel valued and cared for.   This position requires that a proven record of medical ambulatory experience and the initiative to take on additional tasks and responsibilities.

Shift: Tuesday- Friday 7:30am-6:30pm

  •  Works in a hospital outpatient environment with high acuity patients, multi-disciplinary clinical teams, complex clinic structures, procedures, imaging, and/or diagnostic testing.

  • Greets patients at the front desk.

  • Admits/Registers patients, including insurance verification and processing co-payments for both facility and provider, as appropriate.

  • Schedules appointments and ensures timing of future appointments meets eligibility requirements, as appropriate.

  • Ensures that patients receive excellent customer service and are updated with waiting times and any potential delays.

  • Performs a variety of general clerical functions including, but not limited to, answering the telephone, communicating messages through email or Epic, and making reminder calls.

  • Interacts with the Financial Clearance Center Team to coordinate information needed to communicate benefits and patient responsibility for the facility billing portion.

  • Assists with handling of electronic faxes and ensures requests are handled timely.

  • Scans and uploads patient information to EMR.

  • Works onsite in clinic

  • Post-secondary education in a relevant field preferred.

  • Additional qualifications include prior work experience in a medical setting, knowledge of medical terminology, excellent interpersonal and computer skills.

Job Requirements

Applicable Experience:

2 years

Job Details

Full Time

Day (United States of America)

The best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.

Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.

Effective November 1st, 2021, full COVID-19 vaccination is a condition of employment for all Saint Luke’s Health System employees unless a medical or religious exemption is approved.

People like you viewed

Infusion Center Nurse Manager

Nursing Management Day Saint Luke's Infusion Clinic-Mission Farms Full Time JobReq0035122 Overland Park Kansas United States 4061 Indian Creek Pkwy, Clinics, Overland Park, Kansas, United States, 66206 Nursing Management
Job Description​The Opportunity: We are hiring an Registered Nurse Manager! The Nurse Manager for the new SLPG Ambulatory Infusion Center at Mission Farms and Blue Springs will be involved with implementing this new ambulatory level service. The...

Registered Nurse Medical Surgical Trauma ICU Nights

Registered Nurse Night Medical ICU Full Time JobReq0033354 Kansas City Missouri United States 4401 Wornall Rd, Saint Luke's Hospital of Kansas City - Plaza, Kansas City, Missouri, United States, 64111 RN
Job Description​ The Opportunity: Saint Luke’s Hospital of Kansas City is seeking a Registered Nurse for their Medical Surgical Trauma ICU. As a RN on this team, you will round with the multi-disciplinary team, implement the patient’s care plan...

Registered Nurse, PRN Swing, ED

Registered Nurse Swing Emergency Services PRN JobReq0034423 Trenton Missouri United States 191 Iowa Blvd, Wright Memorial Hospital, Trenton, Missouri, United States, 64683 RN
Job Description​Accountable for utilizing the nursing process. Responsible for performing patient care delegating patient care tasks and for supervision of other patient care staff. Responsible for coordinating the plan of care for a group of assi...

About Kansas City 

Our sprawling two-state city prides itself on its history, its friendly nature, a healthy quality of life, and its passion for community.

LEARN MORE

Apply Now!

Alert me about jobs like this

Not You?

Thank you for your interest, please complete your application on the next page.