Saint Luke’s Health System is committed to the health and safety of our patients, visitors, and staff. Effective Nov. 1, 2021, full COVID-19 vaccination is a condition of employment for all SLHS employees.

Person, Nurse, Doctor

Patient Experience Coordinator-Full Time Day-Saint Luke's North Hospital, Full Time.

Kansas City, Missouri.

JobReq0028119

 

Apply Now!

Alert me about jobs like this

Not You?

Thank you for your interest, please complete your application on the next page.

Patient Experience Coordinator-Full Time Day-Saint Luke's North Hospital

  • 5830 NW Barry Rd, Saint Luke's North Hospital - Barry Road, Kansas City, Missouri, United States, 64154
  • Patient Relations Job Family
  • Full Time

Job Description​

Patient Experience Coordinator-Full Time Day

The patient experience coordinator will facilitate communication between patients and the institution via a structure and program management perspective. Will collaborate with system education and quality resources to improve patient satisfaction. Will minimize possible risk exposures to the organization. Will be responsive to patient complaints by acting as a resource to employees and Medical staff as well as investigating and responding to written or post discharge complaints. Will facilitate communication between patients, the organization and among hospital departments as needed. Will assess the environment and make recommendations for corrective actions and policy changes to improve the patient experience.

Will conduct proactive patient experience rounding and participate in performance improvement activities for the enhancement and improvement in patient experience outcomes. 

Will co-chair the PFAC (Pt and Family Advisory Committee)  Will partner with the patient experience team to coordinate and implement strategies and actions to address improve the patient experience.

Seeking a positive candidate who is a good listener, problem solver, has excellent mitigation techniques and collaboration skills.

Job Requirements

Applicable Experience:

2 years

Bachelor's Degree (Required)

Job Details

Full Time

Day (United States of America)

The best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.

Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer. We hire only non-tobacco users.

Effective November 1st, 2021, full COVID-19 vaccination is a condition of employment for all Saint Luke’s Health System employees unless a medical or religious exemption is approved.

People like you viewed

Emergency Department RN - Full Time Days

Registered Nurse Day Emergency Services Full Time JobReq0026972 Lees Summit Missouri United States 100 NE Saint Lukes Blvd, Saint Luke's East Hospital, Lees Summit, Missouri, United States, 64086 RN
Job Description​The Opportunity: Saint Luke’s East Hospital in Lee’s Summit is seeking an experienced Emergency Department Registered Nurse to join their Emergency Room team. As an RN on this team, you will have the opportunity to work collaborati...

Data Quality Specialist

HIM, Coding, Charge Audit Day Coding/Coding Audit (SLHS) Full Time JobReq0029042 Kansas City Missouri United States 901 E 104 St, Saint Luke's Heath System - Headquarters, Kansas City, Missouri, United States, 64131 HIM
Job Description​Completes routine and focused coding audits of inpatient accounts.  Provides coding education and ensures compliance with all coding guidelines and policies. Job RequirementsApplicable Experience:3-5 yearsCert Coding Specialist - A...

Business Development Analyst - Remote

Information Technology Day Enterprise Analytics - Business Development Full Time JobReq0028587 Kansas City Missouri United States 901 E 104 St, Saint Luke's Heath System - Headquarters, Kansas City, Missouri, United States, 64131 Analytics
Job Description​ This position will be responsible for researching, analyzing, interpreting internal and external market data, and formulating conclusions to assist with patient experience, strategic planning, and business development initiatives ...

Apply Now!

Alert me about jobs like this

Not You?

Thank you for your interest, please complete your application on the next page.

About Kansas City 

Our sprawling two-state city prides itself on its history, its friendly nature, a healthy quality of life, and its passion for community.

LEARN MORE