Throughout the COVID-19 pandemic, Saint Luke’s Health System is committed to providing exceptional care for all patients and a safe and healthy atmosphere for our team.

Person, Nurse, Doctor

Referral Specialist- GI - Kansas City, MO, Full Time.

Kansas City, Missouri.

JobReq0022259

 

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Referral Specialist- GI - Kansas City, MO

  • 4401 Wornall Rd, Saint Luke's Hospital of Kansas City, Kansas City, Missouri, United States, 64111
  • Full Time

Job Description​

Completes referral forms and assists in scheduling appointments with referring physicians facilities based on patient insurance requirements, which includes pre-certification if required.

In GI setting:

         Transcribing inbound referrals from OnBase and paper form into EPIC. Working inbound referrals for procedures and office visits in a timely manner.  To include calling patients to schedule for either procedure or office visit, leaving voice mail messages to call office back, mailing reminder letters to schedule, and take incoming scheduling calls.

In Population Health setting:

  • Verify eligibility for program referrals, community referrals as well as internal referrals through review of cohort lists and collaboration with health plan contacts  
  • Outreach and follow cohort patients admitted to hospitals for admission to Saint Luke’s At Home programs and facilitate post discharge follow-up  
  • Discuss with patient, family and extended decision makers the benefits of participation with Saint Luke’s At Home programs
  • Coordinate all patient scheduling via EPIC platform for providers and multi-disciplinary care team
  • Schedule Urgent visits for providers from on-call and during business hours, including juggling the schedules  
  • Triage phone calls that come into office to ensure appropriate disposition and action  
  • Triage and take appropriate action regarding warm transfer calls
  • Maintain referrals logs  
  • Maintain constant communication with care teams regarding scheduling  
  • Collaborate with Nurse Manager for provider and care team medical supply needs  
  • Other duties as assigned 

Job Requirements

Applicable Experience:

Less than 1 year

Job Details

Full Time

Day (United States of America)

"The best place to get care. The best place to give care." That is the Saint Luke's vision and, whether in a hospital, clinic, practice, or office, our more than 12,000 employees strive toward that vision every day. Saint Luke's employees are proud of our rich history and heritage, and that we remain the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who always strive for excellence in patient care. Take this opportunity to do the best work of your career within a highly diverse and inclusive work space where all voices matter.

Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer. We hire only non-tobacco users.

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