Throughout the COVID-19 pandemic, Saint Luke’s Health System is committed to providing exceptional care for all patients and a safe and healthy atmosphere for our team.

Person, Nurse, Doctor

Scheduler - FT Day Liver Clinic, Full Time.

Kansas City, Missouri.

JobReq0024712

 

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Scheduler - FT Day Liver Clinic

  • 4401 Wornall Rd, Saint Luke's Hospital of Kansas City, Kansas City, Missouri, United States, 64111
  • Scheduling
  • Full Time

Job Description​

Provides customer service to patients, families, physicians, physician offices, the community, and internal departments throughout SLHS for assigned location. This includes but is not limited to:

  • Scheduling tests, procedures, treatments and services with minimal support.

  • Determining financial accountability providing information and referrals proactively.

  • Problem solving concerns and issues.

  • Providing patient instructions and education regarding preparations for tests and procedures.

  • Able to answer scheduling calls with minimal support.

  • Demonstrates quality customer service.

  • Participates in timely efficient workflow.

In Centralized Scheduling:

  • Achieves quality score for career ladder level I as determined by Patient Access Leadership.

  • Ability to perform scheduling in at least one location.

  • Consistently scores a minimum of 92% on a customer service review.

  • Productivity goals met where applicable.

Job Requirements

Applicable Experience:

Less than 1 year

Job Details

Full Time

Day (United States of America)

"The best place to get care. The best place to give care." That is the Saint Luke's vision and, whether in a hospital, clinic, practice, or office, our more than 12,000 employees strive toward that vision every day. Saint Luke's employees are proud of our rich history and heritage, and that we remain the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who always strive for excellence in patient care. Take this opportunity to do the best work of your career within a highly diverse and inclusive work space where all voices matter.

Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer. We hire only non-tobacco users.

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